Information provided with a request
A service request can include your name, phone number, email, property location, service choice and the details you choose to provide. That information is used to understand the request, communicate about it and manage the related service inquiry. Provide only information relevant to the work.
Service providers and contractors
Information relevant to an inquiry may be processed through website hosting, security, communication and customer-management providers. Relevant project details may also be shared with the contractors involved in evaluating or fulfilling the work. An inquiry does not require sending payment information or identity documents through this site.
Technical and attribution information
The website and its security services may process technical information such as the page requested, browser information and network address. Where enabled, referral information and campaign parameters help identify how a visitor reached the site. The lead form records the page and traffic-source category alongside the request.
Browser storage and security
The site may keep a traffic-source label in session storage for the current browsing session. Interactive planning tools run in the browser and do not submit their answers unless a separate request is deliberately sent through the service form. Security measures reduce misuse; no online system can promise absolute security.
Questions and correction requests
Use the contact page to ask about information you provided, request a correction or raise a privacy question. Include enough context to locate the inquiry, without sending unnecessary sensitive information. Applicable obligations and the purpose for retaining records affect how a request can be handled.
Links and scope
Official guidance linked from this site is operated by the relevant organization, with its own privacy practices. This policy concerns this website and its service inquiries. A separate contractor agreement, payment service or other provider may explain additional processing relevant to a later stage of the project.